Phone hacking

That journalists have been routinely hacking into targets' mobile phones for food for a juicy story has left us in no doubt: it is surprisingly easy to become a victim.

But, if it is simple for a curious outsider to listen to your voicemail messages, it is equally easy to protect yourself against the opportunist.

  • Don't invite the media in: change pre-set or 'factory' settings on your voicemail and answering machines. Dial your voice mailbox as if to retrieve your messages and you will be taken to the appropriate options for changing your pin.
  • Don't leave tantalising tit-bits: ask family, friends and business contacts to leave messages with their name and number, NOT private and sensitive information that might be interesting to a nosey outsider.

Click on the video to the right hand side to listen to Amber Melville-Brown discuss this issue in further detail.

If you have any questions or concerns regarding phone hacking issues, please feel free to contact the Media and Reputation Management team for further information.

With your privacy in mind